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Edit Button Not Working

By on September 12, 2008 4:57:38 PM from GalCiv II Forums GalCiv II Forums

MottiKhan

Join Date 04/2007
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I tried to use the Edit button on forums.galciv2.com and forums.impulsedriven.com.  It doesn't work on either forum.  I haven't tried anywhere else.

In both cases, the screen appears to reload and just go back to displaying the reply.  After trying to use the Edit button on forums.impulsedriven.net three times on the same post, the Edit button disappeared, but I'm still logged in there.  (This happened a few seconds ago).

(Edit - The problem appears to be limited to the edit button below the reply.  The top post edit button works ok.)

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September 12, 2008 5:17:31 PM from WinCustomize Forums WinCustomize Forums

Testing....

 

Edit- Works ok here. Have you tried clearing your cookies just in case?

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September 12, 2008 6:10:29 PM from GalCiv II Forums GalCiv II Forums

Quoting Seabass,
Testing....

 
Edit- Works ok here. Have you tried clearing your cookies just in case?

Testing.  Cookies and cache cleared before login...

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September 12, 2008 6:14:16 PM from GalCiv II Forums GalCiv II Forums

Cleared cookies vie the "Delete cookies created by the forum" link at the bottom of the page.  Same result (page refreshed and sat there).

Cleared cookies and cache from Firefox.  That logged me out as well.  Logged back in and tried the Edit button.  Same result.

Using Firefox 3.01

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September 12, 2008 6:16:47 PM from GalCiv II Forums GalCiv II Forums

Additional info - The Edit button appears on both of my replies above.  I think it used to only show up on the last post.

I tried both Edit buttons with the same result.

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September 12, 2008 6:54:23 PM from WinCustomize Forums WinCustomize Forums

No edit button at all on my last post to a different thread. Posted this morning

September 12, 2008 07:42:50

I'm still the last post on that thread

XP Pro SP2
Firefox 3.01
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September 12, 2008 6:56:16 PM from WinCustomize Forums WinCustomize Forums

Haha, and naturally I have an edit button on my last post to this thread.

Same config.

 

Did not clear cache, cookies, log out or anything; in short, nothing changed on my end.

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September 12, 2008 7:12:10 PM from Demigod Forums Demigod Forums

Uh... where is "here"?

I've encountered that exact problem on both forums.sinsofasolarempire.com and forums.demigodthegame.com. It seems that any reply Edit button I hit quickly reloads the page and nothing else.

Tried on this page: http://forums.sinsofasolarempire.com/324201

The Url listed by the edit button: http://forums.sinsofasolarempire.com/reply/edit/1874906

Url after load: http://forums.sinsofasolarempire.com/324201/page/1/#1874906

I tried on Firefox 3.0.1, IE7 7.0.6001.18000, and Chrome 0.2.149.29 (Build 1798)

 

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September 12, 2008 7:19:51 PM from GalCiv II Forums GalCiv II Forums

Testing - Cleared cache, cookies and flushed dns.

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September 12, 2008 7:20:25 PM from GalCiv II Forums GalCiv II Forums

That didn't help either.  Same result.

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September 12, 2008 11:35:09 PM from WinCustomize Forums WinCustomize Forums

There is a time limit on how long you have to edit replies. That limit is 10 minutes. After that period of time, if you attempt to edit a reply, you're redirected back to that reply.

Before I put the update up this afternoon, I tested with every single access class of user that we have. All of them were able to edit successfully. When I get back to the office on Monday I'll use one or more of your accounts and see if there is some circumstance tied to your account(s) that is making the site think you're not allowed to edit.

Please don't make 'me too' replies on this post, or speculate on what the trouble might be. At this point I'm convinced that it's server side (which means it's on me to fix).

Thanks

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September 13, 2008 11:24:26 AM from WinCustomize Forums WinCustomize Forums

There is a time limit on how long you have to edit replies. That limit is 10 minutes. After that period of time, if you attempt to edit a reply, you're redirected back to that reply.

 

Andrew, for the post I referenced, I never got an edit button. Obviously, there wouldn't be the ability to edit now due to someone posting after me.When I posted this:

No edit button at all on my last post to a different thread. Posted this morning

September 12, 2008 07:42:50

I'm still the last post on that thread

XP Pro SP2

Firefox 3.01

I still had the last post on that thread, it was many hours later and there was still no edit button; nevermind that I could not use it due to 10 minutes passing. Over 10 hours had passed.

This has happened before to me as well as many others (just look for the posts with 'drat!..no edit button' .. or something similar)

If someone reports a missing edit button and someone else has subsequently posted, there is no longer a way to verify. Also it is a random occurence, which makes it unlikely to be tied to some circumstance of someones account. The irony is that when leaving a new post about the issue, one is likely to get an edit button, as I did above.

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September 13, 2008 1:34:20 PM from WinCustomize Forums WinCustomize Forums

pictoratus, as I stated in the reply before yours, I will be looking into the matter come Monday when I return to the office.

Just FYI, having the 'last reply' in a post no longer determines the Edit button appearing or not appearing. It is not strictly confined to the amount of time which has passed since the reply was made.

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September 13, 2008 6:18:12 PM from GalCiv II Forums GalCiv II Forums

There is a time limit on how long you have to edit replies. That limit is 10 minutes. After that period of time, if you attempt to edit a reply, you're redirected back to that reply.

Is there any particular reason for this?

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September 14, 2008 12:59:51 PM from WinCustomize Forums WinCustomize Forums

There is some reasoning behind it, yes. The final call on the exact amount of time came from the department head though. I'll do my best to explain the basis for the policy;

Our forum system has evolved over time from a very, very basic setup. This setup had little moderation tracking and therefore very little accountability. We've been striving to bring it up to a modern standard in line with such forum systems as vBulliten and Invision Power Board. We're getting there, but still have a long way to to go.

Since we're still not quite there with moderation/editing tracking, we have to have a means to keep users accountable for what they say. Basically, if a user comes along and replies with a really mean nasty comment, to which 20 people reply to, and that user changes (edits) his mean nasty comment to be lovely and friendly, then the 20 replies beneath it are then skewed and the user has effectively gotten away with being mean and nasty with no accountability.

Moving ahead, what I would personally like to see is the ability for users to always be able to edit their replies. This would require better tracking and better tools for moderators and admins to see what was changed and by who. This particular feature happens to be high on my todo list for the forums.

So that's the bare bones reasoning behind it. It's a pain, I know. But it's a temporary (read: hopefully) stopgap at the moment to allow people to edit, but also enforce some amount of accountability.

 

*** If anyone would like to continue to discuss the issue of the time limit on editing replies, please start a new post and I will be happy to participate in that disucssion. Please don't reply in this post, on the issue of the reply editing time limit ***

 

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September 14, 2008 6:56:00 PM from WinCustomize Forums WinCustomize Forums

Just FYI, having the 'last reply' in a post no longer determines the Edit button appearing or not appearing.

 

What is the criteria for the Edit button appearing or not appearing?

I was under the impression that the Edit button should always appear, but fail to give the poster the ability to edit after a predetermined time lapse or if someone posts subsequently.

 

From your statement, it sounds as if the factor affecting visibility of the Edit button was changed at some point?

Apparently many people, including myself, have been mistaken in the belief that the Edit button should always appear.

 

What ever you can do to make the forums work consistently is very appreciated.

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September 14, 2008 8:40:27 PM from WinCustomize Forums WinCustomize Forums

Here's the exact logic that the page should (and apparently is not) be using:

  • The edit button will be visible if [your] reply has been made within the last 10 minutes.
  • If you attempt to go to the edit url for a reply and the reply was made more than 10 minutes ago, you are redirected.
  • If you open the reply page within the ten minute time period and spend time enough on the edit reply page, to run over the 10 minute limit, the edit of the reply is not allowed (this one really stinks, but we had to do it because it would have been too easy to exploit)

I will be investigating why this is not consistent.

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September 14, 2008 11:51:00 PM from GalCiv II Forums GalCiv II Forums

One thing I have noticed is that while the edit function has not been recently working in any of the forums, it has been working in the blogs.

So for example I should be unable to edit this reply from forums.galciv2.com/324380 (or any other forum site) but I am able to edit this reply from either mumblefratz.impulsedriven.net/article/324380 or mumblefratz.joeuser.com/article/324380.

[edit] As expected my attempt to edit this reply from forums.galciv2.com merely reloaded the page but from JoeUser (http://mottikhan.joeuser.com/article/324380/Edit_Button_Not_Working/page/2) I have no problem editing the reply. [/edit]

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September 15, 2008 2:55:42 PM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

I have been having this same issue in IE7 and Firefox3 on 2 different systems, 2 different sets of Firefox plugins. Some posts it will let me edit and some will not.... very strange. Always within 10 minutes.

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September 15, 2008 2:56:42 PM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Nope no edit available here....

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September 15, 2008 4:47:57 PM from WinCustomize Forums WinCustomize Forums

Hey guys, when we've acknowledged the problem and stated that we're looking into it and going to fix it, please hold off on the 'me too' replies. We know it's broken already And while we appreciate that you're probably just trying to lend support to the fact that it's busted, it doesn't help us out at all.

Mumblefratz, thanks for confirming that the edit function is working on other websites. Unfortunately the only relation those other websites have to the forums is the database they access, and the database is not the culprit here.

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