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Disingenuous "Sales" on Impulse

By on June 12, 2009 4:58:15 PM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Okay, first off, this is not a note against Stardock or Impulse.  I happen to like them both quite a bit.

What I'm annoyed at is the current "Sales" by Activision which are showing up on Impulse in the "On Sale" feature area: Prototype and CoD4: Modern Warfare.  It certainly appears that Activision pulled a rather underhanded move by discounting the two games by a minimal amount of money, so that they would both appear in the highly-visible and frequently visited On Sale section.  Both games are discounted by $1.49.  A whopping 3% of the retail price (technically 3.73% for Prototype) seems, well, pitiful.

In my humble opinion, Stardock should probably put a limit on the amount of a sale something is actually discounted for before allowing a product in the "On Sale" section.  I just find this frustrating, since it makes Impulse -a service I normally enjoy- seem very cheap and makes me not want to use it.

Thoughts?

+7 Karma | 29 Replies
June 12, 2009 5:01:34 PM from Demigod Forums Demigod Forums

thats messed up

i jsut start a thread with thingsthat should be changed about impulse, i think the sales section has to have sales that are greater than 5%

https://forums.demigodthegame.com/356083

June 12, 2009 5:46:11 PM from Demigod Forums Demigod Forums

I bought on the rainslick precipice of darkness the other day... it is not on sale but it was $5 less that it was on steam, so I was happy

I did think it was odd that the package deal was 5c more expensive then buying the games seperately, usually a package is meant to have a discount.

but considering together they are $10 less then other places, i dont mind

June 12, 2009 6:05:14 PM from JoeUser Forums JoeUser Forums

Seems like a deal. Buy it on impulse and save a buck and a half.

June 12, 2009 9:46:31 PM from Demigod Forums Demigod Forums

Great point - this should definately be changed in the future.

June 12, 2009 10:48:59 PM from WinCustomize Forums WinCustomize Forums

An impulse purchase or impulse buy is an unplanned or otherwise spontaneous purchase.

One who tends to make such purchases is referred to as an impulse purchaser or impulse buyer.

Marketers and retailers tend to exploit these impulses which are tied to the basic want for instant gratification. For example, a shopper in a supermarket might not specifically be shopping for confectionary. However, candy, gum, mints and chocolate are prominently displayed at the checkout aisles to trigger impulse buyers to buy what they might not have otherwise considered.

[1] Alternatively, impulse buying can occur when a potential consumer spots something related to a product that stirs a particular passion in them, such as seeing a certain country's flag on the cover of a certain DVD. Sale items are displayed in much the same fashion.

Impulse buying can also extend to so-called "big ticket" items such as automobiles and home appliances. Automobiles in particular are as much an emotional purchase as a rational one. This in turn leads auto dealers all over the world to market their products in a rapid-fire, almost carnival-like manner designed to appeal to emotion over reason.

Impulse buying disrupts the normal decision making models in consumers' brains. The logical sequence of the consumers' actions is replaced with an irrational moment of self gratification.

Impulse items appeal to the emotional side of consumers.

Some items bought on impulse are not considered functional or necessary in the consumers' lives.

Preventing impulse buying involves techniques such as setting budgets before shopping and taking time out before the purchase is made

The platform is apropriately named. Nothing deseptive or ironic about it. Having been a retail sales manager, I had to fend off vendors who would pay ridiculous amounts of money to get their products placed closest to the register or their 'sales' signs placed in the most prominent places. It's business. It's how they make money, it's how the retailer makes money. And it works. Because of that, it will probably continue in most areas of retail sales. I used to laugh and say I could put paper bags full of dog-doo next to the register and they would sell.  It's the consumer who is either shrewd or intelligent enough to resist the 'impulse' or just give into it.

I don't think I have ever heard someone complain about a sale item in such a way as I am seeing here. It's still a sale.

3.73% is actually higher than what is considered a cost of living increase. SO, psuedo technically, you'd be getting it at last year's prices!

June 13, 2009 12:28:12 AM from Demigod Forums Demigod Forums

It depends, to me, on whether Impulse is in charge of the sales.


If they are selecting new hot games, and listing them for a couple bucks off so that they can "outbid" Steam and other retail fronts, then more power to them.


If these small discounts are publisher-initiated, they should be listed in order of percentage (or dollar) off.  That would leave the sale encouragement, but give emphasis on better deals.

June 13, 2009 6:20:22 AM from WinCustomize Forums WinCustomize Forums

If you saved $1.00 on everything you buy you would eventually be saving thousands of $ over the long run. A penny saved is a penny earned. It is marketing and there are no rules.

How many stores do you see that have SALE signs on their windows all year round? Have you ever went into the store and said anything? Probably not as that would require a face to face confrontation.

And then theres the conspiracy perspective where you work for another game developer that is being outsmarted by the competition.

 

June 13, 2009 3:01:25 PM from JoeUser Forums JoeUser Forums

With the money saved, you can go buy yourself a tall cup of coffee at Starbucks to celebrate your new software. 

June 13, 2009 3:09:06 PM from WinCustomize Forums WinCustomize Forums

You mean Tenbucks, don't you, SlyDrivel?

 Po' is correct and so is NT. Tell ya what: Send me all the differences in price you're claiming are deceptive...in fact, have 1,000 of your friends do the same.

All my WC buds and bud-ettes, as well as HG_E (a well known pizza vulture connoiseur), all of the hungry kids at SD and the famished Mods crew will all be invited for beer and pizza on the $ you didn't save...OK? Yeah...I'll even wait for Jafo to arrive so he can join in.

 

June 13, 2009 3:44:23 PM from Elemental Forums Elemental Forums

It's all about the look of the thing. $5 would be decent looking discount for a game. $1.50 makes them seem like cheap bastards trying to lure in people who don't see the normal price.

 

June 13, 2009 7:25:50 PM from WinCustomize Forums WinCustomize Forums

$1.50 makes them seem like cheap bastards trying to lure in people who don't see the normal price.

Maybe it's backwards. Maybe someone who thinks that 3.73% off is not enough is the cheap bastard? And if you have the names and phone numbers of these folks who don't check to see what the normal price is, please send them to me. I have a bridge and some property in Florida I would love to unload sell them.

If they are posted in the sale section, the buyer should know there is some kind of discount involved. It is then up to the buyer  if they want to buy it on impulse...or...investigate as to what the full retail price is and then decide if they want to purchase it.

And it's not a $1.50.

It's a $1.49.

Because in the buyers mind/subconcious  $1.49 sounds like a bigger savings than $1.50.A good example of that would be in the way you just rounded the number up. It would have been just as easy to type $1.49, but your brain was saying $1.50. Of COURSE  a $5.00 discount  would LOOK better..but again...$4.99 discount would sell more.

What is the real complaint here? That they look like cheap bastards and the perception they give off is a bad reflection on Impulse/Stardock? Or that you're just pissed because you want it to be a bigger discount so you can purchase it? I'm sure it's the first one. I have often felt the same myself. I have written numerous letters and emails to Walmart for much the same reason. I worry that the discounts they give are sometimes not large enough and it will create a negative perception and damage their overall image.

Damn you, Walmart!

June 13, 2009 7:56:19 PM from WinCustomize Forums WinCustomize Forums

Let me tell you how it (used) to work in the jewelry biz. All those signs saying "SALE - 50% off" are really 50% off prices that were just previously RAISED 50%! You end up paying the same! I don't know if they still do this. I quit in 1990.

June 13, 2009 8:08:55 PM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Yes they do!

 

I work at a department store (SEARS) and all those sales are a rip..its written in tiny letters (out of original price) which is itself 45% higher than the promotion price..so basically that 50% cut is nothing more than a 5% drop of previous price!

 

Such a rip!

June 13, 2009 8:16:18 PM from Elemental Forums Elemental Forums

Impulse needs moar 25-75% off sales, like STEAM does on the weekends.

June 13, 2009 8:45:22 PM from WinCustomize Forums WinCustomize Forums

Impulse needs moar 25-75% off sales, like STEAM does on the weekends.

 

 

 

 

June 13, 2009 8:59:13 PM from Demigod Forums Demigod Forums

I saw steams weekend deal for everquest 2....

did the math and its cheaper just to download the FREE demo on the station website- they let you keep the game for free if you start paying monthly- now tell me that isnt disingenuous.

 

but back on topic...

so... your upset because it isn't enough money off of what in normally costs?

i dont really see you getting any backup on this

June 13, 2009 9:30:16 PM from WinCustomize Forums WinCustomize Forums

Impulse needs moar 25-75% off sales, like STEAM does on the weekends.

So does my local Jaguar dealer

 

June 13, 2009 9:43:45 PM from WinCustomize Forums WinCustomize Forums

So does my local Jaguar dealer

Well I for one am thankful your pharmacist doesn't have sales cause who knows how much whackier you couldbe.

June 13, 2009 9:49:22 PM from Demigod Forums Demigod Forums

local Target and Bestbuys would have sales in the ad on games where it is the same price as msrp. 

June 13, 2009 9:55:15 PM from Demigod Forums Demigod Forums

Quoting landzin,
i dont really see you getting any backup on this

 

He gets mine.

June 14, 2009 12:41:35 AM from GalCiv II Forums GalCiv II Forums

Quoting twifightDG,

Quoting landzin, reply 16i dont really see you getting any backup on this

 

He gets mine.

Mine too. That Steam is doing something arguably more dishonest is really beside the point, by cluttering the "sales" page with non-sales, they're actually obfuscating any real bargains that may be on the service. The entire point of the page, nominally, is to draw people's attention to good deals and consequently strengthen Impulse's case in an increasingly cluttered digital download market. This kind of thing is bad advertising, plain and simple, and that's a real shame as Impulse is genuinely superior to many of the other services (that have more clearly marked, more substantial, and better advertised sales).

June 14, 2009 6:18:37 AM from WinCustomize Forums WinCustomize Forums

entire point of the page, nominally, is to draw people's attention to good deals

Which would be an item being sold at a reduced rate. What seems to be the complaint is that the reduction is not enough.

This kind of thing is bad advertising, plain and simple,

So how would you classify these deals for the weekend?

"# Sword of the Stars Ultimate for $7.99 / 7.99 Euro ($22 off)

# Democracy 2 for $11.49 (50% off)"

Not every deal is going to be 50% off or even 25% off.

Impulse is genuinely superior to many of the other services

Here's something new. Quality of service over quantity of crap discounts. How sad for us.

Well I for one am thankful your pharmacist doesn't have sales cause who knows how much whackier you couldbe

GET OUTTA MY HEAD!

June 14, 2009 7:21:16 AM from WinCustomize Forums WinCustomize Forums

     Even a 3.73% discount to the average consumer is enough of a draw to make a sale. More often than not the word 'SALE' is what pulls them in. Then the Impulse takes over and before you know it a sale has been made. Closer to the register, a high traffic area usually very tense if it's busy, is the perfect place. As far as the markup before the sale price is tagged on...everyone does it. I've worked in enough retail establishments and even made those price changes before the sale went into effect. Scan the barcode enter a different value where the normal price would be in the system hit enter and poof...instant markup before the sale goes into effect. The store whether in cyberspace or around the corner is never going to lose a dime if it can help it.

June 14, 2009 8:33:06 PM from Demigod Forums Demigod Forums

I agree, anything under 10% off is not really a SALE imo.

June 14, 2009 8:52:01 PM from Demigod Forums Demigod Forums

Just a clarification, the item in question isn't on sale, that is its normal price. When someone changed the price from the list price they used the wrong function and turned it into a piddly sales item.

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