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[Sticky this please] How to post a bug report + DxDiag

By NwExilon on September 7, 2008 11:04:23 PM from Demigod Forums Demigod Forums

I've seen far too many system specific bug reports without the dxdiag and bug reports with the whole dxdiag copy + pasted on.

What to bring with you to your bug report (not exhaustive).

Description of the bug: Please use adjectives.

Game time that the bug occured: How long have you been playing until you encountered the bug?

How to reproduce this bug: If you can, give directions on how to make the bug happen again.

Truncated DxDiag: We really don't need to see what .dlls you have for your mouse driver.

How to post a DxDiag

1) Hold windows key and "R" to bring up the Run dialog

2) Type in "dxdiag" without quotes into the text box and click ok or enter

3) In the DxDiag window that appears, click the "Save all information" button and save the DxDiag.txt some where.

4) Open the DxDiag.txt and highlight from the top to the end of the "Driver Date/Size" line. No more, no less unless it is requested.

5) Paste it here, perferably using a smaller font than normal.

Example:

------------------
System Information
------------------
Time of this report: 9/7/2008, 22:57:48
       Machine name: MAIN-PC
   Operating System: Windows Vista™ Ultimate
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: P35-DS3L
               BIOS: Award Modular BIOS v6.00PG
          Processor: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz (4 CPUs), ~2.4GHz
             Memory: 2046MB RAM
          Page File: 1790MB used, 2552MB available
        Windows Dir: D:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 880000 GT 
     Manufacturer: NVIDIA
        Chip type: GeForce 8800 GT
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_23301682&REV_A2
   Display Memory: 1269 MB
 Dedicated Memory: 501 MB
    Shared Memory: 767 MB
     Current Mode: 1280 x 1024 (32 bit) (75Hz)
          Monitor: LOLOL 1907FP(Digital)
      Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll, nvwgf2um
   Driver Version: 7.15.0011.7792 (English)
      DDI Version: 10
Driver Attributes: Final Retail
 Driver Date/Size: 8/15/2108 23:22:00, 8455168 bytes

+1 Karma | 5 Replies
Reply #1
Zeneroth
  • Member No.3,062,775
  • Join Date02/2008
  • Karma0
September 8, 2008 12:08:39 AM from Demigod Forums Demigod Forums

Nice post! And also please put [BUG] or [PERFORMANCE] or [SUGGESTION] or else in the title to help categorize your report

Reply #2
xthetenth
  • Member No.2,822,658
  • Join Date06/2007
  • Karma+19
September 8, 2008 12:24:27 AM from Demigod Forums Demigod Forums

And read this first:

http://demigod.kryofx.com/

We really have enough bugs to go around, we don't need the same ones again on different threads. It makes the fixing process much faster.

 

Reply #3
Trigeminal
  • Member No.3,262,965
  • Join Date07/2008
  • Karma+89
September 11, 2008 12:05:53 AM from Demigod Forums Demigod Forums

Sticky this please!!!

Reply #5
LondonVonWolfgram
  • Member No.3,311,561
  • Join Date09/2008
  • Karma+2
September 11, 2008 10:46:02 PM from Demigod Forums Demigod Forums

I don't know if this forum has it, but isn't there a way, like some kind of code or something, that puts the all the dxdiag text in its own separate box?  It basically is a fixed size box with scroll bars on the side so that no matter how much text you have, it's always the same size. 

Reply #6
NwExilon
  • Member No.3,268,896
  • Join Date07/2008
  • Karma+1
September 12, 2008 12:10:54 AM from Demigod Forums Demigod Forums
Code: html
  1. <span style="font-size: xx-small;">------------------
  2. System Information
  3. ------------------
  4. Time of this report: 9/7/2008, 22:57:48
  5.        Machine name: MAIN-PC
  6.    Operating System: Windows Vista??? Ultimate
  7.            Language: English (Regional Setting: English)
  8. System Manufacturer: Gigabyte Technology Co., Ltd.
  9.        System Model: P35-DS3L
  10.                BIOS: Award Modular BIOS v6.00PG
  11.           Processor: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz (4 CPUs), ~2.4GHz
  12.              Memory: 2046MB RAM
  13.           Page File: 1790MB used, 2552MB available
  14.         Windows Dir: D:\Windows
  15.     DirectX Version: DirectX 10
  16. DX Setup Parameters: Not found
  17.      DxDiag Version: 6.00.6001.18000 32bit Unicode
  19. ------------
  20. DxDiag Notes
  21. ------------
  22.       Display Tab 1: No problems found.
  23.         Sound Tab 1: No problems found.
  24.           Input Tab: No problems found.
  26. --------------------
  27. DirectX Debug Levels
  28. --------------------
  29. Direct3D:    0/4 (retail)
  30. DirectDraw:  0/4 (retail)
  31. DirectInput: 0/5 (retail)
  32. DirectMusic: 0/5 (retail)
  33. DirectPlay:  0/9 (retail)
  34. DirectSound: 0/5 (retail)
  35. DirectShow:  0/6 (retail)
  37. ---------------
  38. Display Devices
  39. ---------------
  40.         Card name: NVIDIA GeForce 880000 GT  </span>
  41. <span style="font-size: xx-small;">     Manufacturer: NVIDIA
  42.         Chip type: GeForce 8800 GT
  43.          DAC type: Integrated RAMDAC
  44.        Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_23301682&REV_A2
  45.    Display Memory: 1269 MB
  46.  Dedicated Memory: 501 MB
  47.     Shared Memory: 767 MB
  48.      Current Mode: 1280 x 1024 (32 bit) (75Hz)
  49.           Monitor: LOLOL 1907FP(Digital)
  50.       Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll, nvwgf2um
  51.    Driver Version: 7.15.0011.7792 (English)
  52.       DDI Version: 10
  53. Driver Attributes: Final Retail
  54.  Driver Date/Size: 8/15/2108 23:22:00, 8455168 bytes</span>
  55. testing
  56. testing
  57.  
  58.  
  59.  
  60.  
  61.  
  62.  
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