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Carefull with Recent windows 8.1 updates (solved)

By benmanns on June 13, 2014 9:27:42 AM from WinCustomize Forums WinCustomize Forums

benmanns

Join Date 12/2005
+86

It seems that the issue was caused by a corrupt download of an update...
I have my pc setup with auto updates since i thought that would be smart.
This morning my pc was rebooted stating that updates had to be installed.
Great...waited for them to finish my pc fans went off and everything seemed fine.
After getting home from Uni my PC booted, i saw the login screen and entered my password and then i had the great "Black screen".
My mouse cursor was working but nothing happened.
I was able to open the task manager but as soon as i came near it with the cursor it closed itself.  

I solved it by resetting my PC to yesterday, but now my AV is cranky, i currently surf the web without any AV because of a damn windows update that wasn’t tested properly.
Step your Game up MS-Team or hire someone that actually knows how to do it right.

 


 

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Reply #1
Neil Banfield
Join Date 04/2001
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June 13, 2014 9:36:08 AM from Stardock Forums Stardock Forums

Are you running WindowBlinds?

If so did you update to WB 8.05 last month?

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Reply #2
benmanns
Join Date 12/2005
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June 13, 2014 9:43:44 AM from WinCustomize Forums WinCustomize Forums

YEs Neil i did...well at least Object desktop Manager shows as installed "8.05" but the windowblinds info on the taskbar shows version 8.04(025x64)  

Im pretty certain it wasnt caused by any Stardock product 
since i only went one day back on recovery and everything runs good good again.

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Reply #3
LightStar
Join Date 12/2002
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June 13, 2014 9:48:31 AM from WinCustomize Forums WinCustomize Forums

Running Windows 8.1 64-bit here benmanns, and using WB 8.05, installed the updates and and no issues at all.

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Reply #4
benmanns
Join Date 12/2005
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June 13, 2014 9:56:47 AM from WinCustomize Forums WinCustomize Forums

LightStar thanks im still trying to figure out the cause... i know that some do not face equal problems while updating
But this smells like a faulty update...
I rarely install new progs and if i do i restart my rig afterwards to see if there are any problems.
The only thing that was done in this case is a windows update and that twisted my OS. 

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Reply #5
Neil Banfield
Join Date 04/2001
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June 13, 2014 10:02:12 AM from Stardock Forums Stardock Forums

I think you need to uninstall WB, reboot and reinstall it.

As the version should be showing 8.05/8.06.  Anything older and there is an optional Windows update which will trigger the issue you had.

Also which AV app are you using as something blocked the files being replaced.

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Reply #6
benmanns
Join Date 12/2005
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June 13, 2014 10:16:43 AM from WinCustomize Forums WinCustomize Forums

Im using Norton i just installed the updates once again same issue, i will try what you suggested Neil will report back once i dont have to recover on my next boot
Ohh and WB was unloaded and it still happend... 

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Reply #7
Neil Banfield
Join Date 04/2001
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June 13, 2014 10:32:11 AM from Stardock Forums Stardock Forums

Quoting benmanns,
reply 6

Im using Norton i just installed the updates once again same issue, i will try what you suggested Neil will report back once i dont have to recover on my next boot
Ohh and WB was unloaded and it still happend... 

Assuming that's after a reboot with WB having never been run at all since that would be unexpected.  It may be you are seeing something different.

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Reply #8
benmanns
Join Date 12/2005
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June 13, 2014 10:40:47 AM from WinCustomize Forums WinCustomize Forums

OK i uninstalled WB...
shutdown...
Started once again installed update  KB2969339 restarted and having the black screen.
Im trying once more with AV disabled... if that doesnt work i will contact MS support...
Ill report if things are working once again.

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Reply #9
benmanns
Join Date 12/2005
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June 13, 2014 10:57:52 AM from WinCustomize Forums WinCustomize Forums

OK i think im good...
Unless i missed a update
I trashed the folder software distribution restarted and downloaded everything once again...
then installed rebooted and my Desk is working again..

Thanks for the Help appreciate it. 

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Reply #10
Wizard1956
Join Date 01/2008
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June 13, 2014 11:12:39 AM from WinCustomize Forums WinCustomize Forums

corrupt download of an update...

Im using Norton

Enough said.

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Reply #11
benmanns
Join Date 12/2005
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June 13, 2014 11:14:13 AM from WinCustomize Forums WinCustomize Forums

No Norton was not the problem in this case Wizard since the Norton rep shows trusted
In some cases Norton is carefull but hasn't been on MS updates 
Even though many do not think highly of it, times have changed and Norton is usable again and offers good protection.
If it wouldn't i would run a free solution. 

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Reply #12
Philly0381
Join Date 11/2004
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June 13, 2014 11:28:34 AM from WinCustomize Forums WinCustomize Forums

So good to see the problem solved.  I know it can be very frustrating when all we do is updates for Windows and things go wrong.  In most cases the fix is an easy one. 

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Reply #13
LightStar
Join Date 12/2002
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June 13, 2014 12:06:27 PM from WinCustomize Forums WinCustomize Forums

Glad you got the problem resolved benmanns.

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Reply #14
bmetelsky
Join Date 03/2001
+14
June 13, 2014 1:56:00 PM from WinCustomize Forums WinCustomize Forums

I had the same symptoms after installing Windows Update KB2955164. I was going nuts trying to figure out the problem. I thought I had a currupt user account and deleted it (there are multiple users (family) on this computer) then set up my account all over again. The update from Microsoft installed again and had the same problem. Glad I stumbled upon this thread or wouldn't have even thought about Windowblinds being the culprit. Thanks Neil!

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Reply #15
DrJBHL
Join Date 04/2002
+2258
June 13, 2014 3:27:33 PM from WinCustomize Forums WinCustomize Forums

Quoting bmetelsky,
reply 14
Windows Update KB2955164

That one drove many people up the wall.

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Reply #16
benmanns
Join Date 12/2005
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June 13, 2014 8:11:09 PM from WinCustomize Forums WinCustomize Forums

If it turns out that it isn't WB try deleting the software distribution folder in C:/Windows this will allow you to download the update once again
This helped me... PS thanks LightStar i just hate it if stuff like that happens

Quoting Philly0381,
reply 12

So good to see the problem solved.  I know it can be very frustrating when all we do is updates for Windows and things go wrong.  In most cases the fix is an easy one. 
hehe normaly those are the ones you don´t start thinking about because you expect a good download especially on updates... I also tried contacting MS support sadly entereing the Product-ID for support didn't work even though i checked the manual field.
The irony on that 
 

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Reply #17
bmetelsky
Join Date 03/2001
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June 13, 2014 10:45:31 PM from WinCustomize Forums WinCustomize Forums

Quoting benmanns,
reply 16

If it turns out that it isn't WB try deleting the software distribution folder in C:/Windows.........

It was definitely Windowblinds in my case. Updating Windowblinds and then installing the Windows Update again worked like a charm.

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Reply #18
Neil Banfield
Join Date 04/2001
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June 14, 2014 4:57:32 AM from Stardock Forums Stardock Forums

Quoting bmetelsky,
reply 17

Quoting benmanns, reply 16
If it turns out that it isn't WB try deleting the software distribution folder in C:/Windows.........

It was definitely Windowblinds in my case. Updating Windowblinds and then installing the Windows Update again worked like a charm.

Was WindowBlinds not prompting you before for updates?

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